Can I cancel my order?
• There is no canceling an order once it is placed, email the customer service email to inquire about the issue you have.
Return Policy
• There are no returns or exchanges on any hair item.
How long is processing and shipping?
•Orders are processed immediately after you place them. Depending on which shipping option you chose, shipping can take up to 7 days. After the order is shipped out, we are not responsible for any delay that the shipping carrier may run into, but we will update you every step of the way. You will also receive tracking with every order.
•Please note that the expected delivery date is provided by the courier, and is subject to change. For any questions, please contact the courier directly.
•If you chose customer pick up, we will send you a message as soon as it arrives to us.
